AFTERMARKET SUPPORT

Aftermarket Support

Every purchase made with Thompson Pump marks the beginning of a long, mutually beneficial relationship. Peruse the many forms of aftermarket support that we offer to learn how we keep your new pumps running like new, as well as tips and tricks to guarantee that your dewatering methods are up to snuff.

Image of industrial equipment in a trench, with piping and machinery on trailers, against a backdrop of greenery and trees.

CHOOSE A TOPIC BELOW

  • Two manuals for Thompson Pump troubleshooting, with the top one titled 'Troubleshooting Guide: Compressor Priming Centrifugal Pump' and the Thompson Pump logo on the cover.

    TROUBLESHOOTING

    We turn complex problems into simple solutions. Keep your pump performing at its peak, always.

    VIEW DETAILS
  • Brochure titled 'Know What and What Not To Do - Compressor Priming Centrifugal Pumps' with Thompson Pump logo.

    DOS & DON'TS

    Dos and Don’ts to ensure optimal performance, longevity, and safety.

    VIEW DETAILS
  • Close-up of a blue vehicle with a chrome badge reading 'Isuzu Red Tech' and a handwritten license plate number '6JSCFE-12' in red paint.

    NOMENCLATURE

    Understand your equipment better to ensure peak performance.

    VIEW DETAILS
  • Close-up of a person filling out a form on a smartphone with a virtual keyboard visible.

    PRODUCT REGISTRATION

    Register your project and ensure seamless execution from start to finish.

    VIEW DETAILS
  • A man in a white shirt, jeans, and a cap taking notes next to large blue industrial equipment labeled 'Thompson Pump' inside a warehouse or workshop with open doors and trees visible outside.

    WARRANTY CLAIM FORM

    Complete our straightforward warranty claim form and let Thompson Pump handle the rest.

    VIEW DETAILS
  • Person holding a tablet displaying the website of Global Equipment, featuring an image of a blue Thompson Pump, a water pump, on the screen.

    SMARTEQUIP

    Log in to the SmartEquip portal for e-commerce parts ordering and comprehensive management of your pump systems.

    VIEW DETAILS
  • A man wearing glasses and a navy blue button-down shirt with a 'Thompson Pump' logo, smiling while working at his computer, wearing a headset in an office setting.

    CUSTOMER SUPPORT

    We’re here to assist, guide, and ensure your pump systems operate smoothly.

    VIEW DETAILS
  • REQUEST PARTS

    REQUEST PARTS

    Maintain your pump’s peak performance with our simple parts request service.

    VIEW DETAILS