CUSTOMER SUPPORT

Dedicated National, Regional, & Local Service Teams

Thompson Pump has dedicated national, regional, and local service teams throughout the United States to assist with pump troubleshooting and failure analysis should any problems arise. Our distribution network offers field and preventative maintenance, genuine Thompson parts and the pump expertise to back our product.

  • Close-up of a person using a smartphone to fill out an online form with fields for full name, date of birth, address, and gender, while typing on a virtual keyboard.

    PRODUCT REGISTRATION

    Products should be registered before warranty work is performed. Please fill out a registration form.

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  • Brochures or booklets with the logo 'Thompson Pump' on the cover, titled 'Know what and what not to do compressor priming centrifugal pumps' with specifications listed below.

    DOS & DON'TS

    The pump dos and don’ts are helpful to read before starting your pump.

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  • Troubleshooting guide for compressor priming centrifugal pump by Thompson Pump.

    TROUBLESHOOTING

    Review the appropriate troubleshooting guide to see if there is a solution to your issue.

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  • NOMENCLATURE

    NOMENCLATURE

    The Thompson Pump model number is a quick reference that explains the basic components on your particular pump unit.

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  • A man wearing a baseball cap and glasses is writing on a clipboard next to a large blue industrial pump labeled 'Thompson Pump'. The pump is inside a warehouse with open doors, and trees are visible outside.

    WARRANTY CLAIM FORM

    Complete our straightforward warranty claim form and let Thompson Pump handle the rest.

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