Privacy Policy

Effective Date: July 21, 2025

At Thompson Pump & Manufacturing Co., Inc. ("Thompson Pump," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or interact with our content, including through lead generation forms.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, job title, company, and location.

  • Lead Information: Data submitted through online forms, including LinkedIn Lead Gen forms and Google.

  • Website Usage Information: IP address, browser type, device information, pages visited, and time spent on our site.

  • Marketing Preferences: Your preferences regarding how we communicate with you.

How We Collect Information

We collect information in the following ways:

  • When you fill out a form on our website or through third-party platforms (e.g., LinkedIn, trade shows, Pumpology, or digital/print advertising).

  • When you contact us directly by phone or email.

  • Automatically through cookies and similar technologies when you browse our website.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested information.

  • Follow up with leads generated through our marketing campaigns.

  • Improve our website, marketing efforts, and user experience.

  • Send promotional content and communications (you may opt out at any time).

  • Maintain the security and integrity of our systems.

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted third-party service providers who help us manage our website, analytics, email communications, or marketing campaigns.

  • Regulatory or legal authorities when required by law or to protect our legal rights.

All vendors are required to safeguard your information and use it only for the services they provide to us.

Cookies and Tracking

We use cookies and similar tracking tools (e.g., Google Analytics, LinkedIn Insights Tag) to analyze website traffic, understand user behavior, and improve our services.

You can manage your cookie preferences through your browser settings.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You can:

  • Opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails.

  • Request access, correction, or deletion of your personal data by contacting us at sales@thompsonpump.com.

If you are a resident of California or another jurisdiction with privacy rights, you may have additional rights. Contact us for more information.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Changes to This Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top indicates the most recent revision. Your continued use of our website signifies your agreement to the updated terms.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Thompson Pump & Manufacturing Co., Inc.
4620 City Center Dr.

Port Orange, FL 32129
Email: sales@thompsonpump.com
Phone: 800-767-7310