Customer Support


Dedicated National, Regional, & Local Service Teams

Thompson Pump has dedicated national, regional, and local service teams throughout the United States to assist with pump troubleshooting and failure analysis should any problems arise. Our distribution network offers field and preventative maintenance, genuine Thompson parts and the pump expertise to back our product.

Register Your Product

Products should be registered before warranty work is performed. Please fill out a registration form.

Dos & Don'ts

The pump dos and don’ts are helpful to read before starting your pump.


Review the appropriate troubleshooting guide to see if there is a solution to your issue.


The Thompson Pump model number is a quick reference that explains the basic components on your particular pump unit.

Locate A Dealer

Warranty work must be performed by an authorized dealer. Please use our dealer location to find one near you.

Thompson Pump Warranty Claim Form

Submit and contact our warranty department with any questions.