Service

Thompson Pump has dedicated national, regional, and local service teams throughout the United States to assist with pump troubleshooting and failure analysis should any problems arise. Our branch and distribution network offers field and preventative maintenance, genuine Thompson parts and the pump expertise to back our product.

Preventative Maintenance

Shop Service, Field Service and Field Preventative Maintenance (FPM) programs are available to support your pump operation. All Thompson Pump technical service personnel are trained in pump operation, diesel engines, equipment and application troubleshooting. Our service personnel receive regular training and are considered some of the industry’s most knowledgeable. Thompson Pump FPM programs are designed to prevent problems and to increase the longevity of your pumps. Ask your local Thompson Pump branch about service contracts.

 
WARRANTY PROCESS

Please review the steps below regarding the warranty process.
If you have any questions please contact our warranty department at 1-877-978-2321.

1
Register Your Product

Products should be registered before warranty work is performed. Please fill out a registration form.

2
Locate A Dealer

Warranty work must be performed by an authorized dealer. Please use our dealer location to find one near you.

3
Thompson Pump Warranty Claim Form

Submit and contact our warranty department with any questions.

4
Thompson Pump Calamity Incident Report (Employees Only)
SIGN UP FOR OUR NEWSLETTER
HOW CAN WE HELP YOU?
x
1
Your Location
2
Contact Info
3
Service Info
WE'RE HERE TO HELP
Tell us about yourself, and we will help you find the right pump for your next project!
HOW CAN WE HELP YOU?
x
1
Your Location
2
Contact Info
3
Service Info
YOUR CONTACT INFO
First Name: *
Last Name: *
Company: *
Phone: *
Email: *
Serial #:
Zip Code: *
Additional
Comments:
NEXT

WHY DO WE NEED YOUR CONTACT INFO?

We'll forward your information to the correct department to get a prompt and accurate response to your questions.

Call Us Now

800-767-7310

HOW CAN WE HELP YOU?
x
1
Your Location
2
Contact Info
3
Service Info
WHERE TO GO
Visit Our
We've received your request and will contact you.
Nearest Thompson Pump Branch