Products should be registered before warranty work is performed. Please fill out a registration form.
Thompson Pump has dedicated national, regional, and local service teams throughout the United States to assist with pump troubleshooting and failure analysis should any problems arise. Our branch and distribution network offers field and preventative maintenance, genuine Thompson parts and the pump expertise to back our product.
Shop Service, Field Service and Field Preventative Maintenance (FPM) programs are available to support your pump operation. All Thompson Pump technical service personnel are trained in pump operation, diesel engines, equipment and application troubleshooting. Our service personnel receive regular training and are considered some of the industry’s most knowledgeable. Thompson Pump FPM programs are designed to prevent problems and to increase the longevity of your pumps. Ask your local Thompson Pump branch about service contracts.
Please review the steps below regarding the warranty process.
If you have any questions please contact our warranty department at 1-877-978-2321.
Warranty work must be performed by an authorized dealer. Please use our dealer location to find one near you.
Submit and contact our warranty department with any questions.