Services

Thompson Pump has dedicated national, regional, and local service teams throughout the United States to assist with pump troubleshooting and failure analysis should any problems arise. Our branch and distribution network offers field and preventative maintenance, genuine Thompson parts and the pump expertise to back our product.

Full Service

From system design and set-up to removal after a completed job, you can count on full service pumping solutions from Thompson Pump. Our branches offer a variety of complementary products enabling them to assist our customers as full-service pump providers.

• System Design
• Delivery and Installation
• Disassembly and Removal
• Ancillary Accessories
• Pump Watch
• Maintenance and Troubleshooting
• Training

Preventative Maintenance

Shop Service, Field Service and Field Preventative Maintenance (FPM) programs are available to support your pump operation. All Thompson Pump technical service personnel are trained in pump operation, diesel engines, equipment and application troubleshooting. Our service personnel receive regular training and are considered some of the industry’s most knowledgeable. Thompson Pump FPM programs are designed to prevent problems and to increase the longevity of your pumps. Ask your local Thompson Pump branch about service contracts.

Genuine Thompson Parts

Genuine service and replacement parts are stocked at Thompson Pump’s factory and branch locations. With millions in spare parts inventory, there are more than enough parts on-hand to meet customer needs. All parts orders receive the highest priority and are processed immediately to minimize down time. Thompson distributors stock a wide array of common wear parts as well.