Location(s): Goldsboro, NC
Ability to follow work/service orders and related forms
Ability to document parts and services for proper/accurate invoicing
High School diploma or GED required
Ability to drive vehicles over 10,001 lbs. and up to 26,000 lbs.
LOGISTICS COORDINATOR-INTERNATIONAL/DOMESTIC APPLY NOW
Location(s): Port Orange, FL
Responsible for all day-to-day processes ensuring smooth and timely inter- and intra-national movement of inventory
Responsible for proper trade documentation compliance
Development/maintenance of expertise and relationships with existing and newly-assigned domestic and international geographic areas
Domestic and International Shipping Experience required
Experience with creating Commercial Invoices, customs documentation, and bills of Lading
Proficient with MS Office Suite, particularly Word, Outlook, and Excel
Skilled in online shipping software: FedEx, UPS, & DHL
Experience in Navision a plus
Hazmat certified a plus, but not necessary
Transportation management and/or carrier management experience a plus
Expertise in US Customs regulations, tariff codes, country of origin & NAFTA
Advanced knowledge of Export Regulations
Advanced knowledge of International Shipping Procedures
Experienced in ISO-9001 a plus
Minimum of 5 years of traffic management experience
Bachelor’s in business or technical area, and/or related import/export traffic and customs experience required
Licensed Customs Broker a plus
Load and unload equipment and systems.
Maintain and organize yard and shop area.
Maintain stock levels of equipment and components
Location(s): Pooler, GA
Receptionist type activities, including but not limited to answering the telephone, taking, sending and routing messages and faxes, greeting and directing visitors, updating customer and vendor data.
Accounts Receivable related duties such as sending credit applications and contracts to customers and obtaining correct job information and insurance certificates
Assist other departments to insure information is communicated and relayed to insure correct order handling procedures are followed.
Maintain branch filing to insure documents are correctly filed, readily available and data verified.
Sort and distribute incoming mail; prepare outgoing mail. Insure that all paperwork reflecting the branch activity is sent as directed.
As assigned by Branch Manager, assist with Accounts Payable, Human Resource, and Service related activities.
Effective verbal and written communication
Basic bookkeeping, math, spelling, and grammar skills
Attention to detail and accuracy are a must.
Computer proficient, including use of word processing and spreadsheet programs, preferably Microsoft Works.
Entry level experience but busy office experience preferred.
General office practices and procedures
Basic accounting principles helpful
High School Diploma or GED equivalent
OPERATIONS MANAGER APPLY NOW
Location(s): Jessup, MD
Manage the operations for the branch, to include overall responsibility for customer service, Logistics, shipping / receiving and associated administration, shop functions and field / job-site activities by assuming the following primary duties and responsibilities according to TPM standards:
Oversees the shipping / receiving functions
Evaluates incoming equipment and coordinates with the Service Department
Assures the proper, complete, timely, accurate and administrative/clerical processes are consistently applied
Responding and resolving customer equipment problems and questions pertaining to missing and/ or damaged equipment.
Periodically liaison with customers, visit job-sites and prepare estimates.
Responsible for inventory functions, to include recordkeeping, the rental fleet & related equipment and other TPM assets
Recommends measures to improve facilities & grounds, production methods, equipment performance, and quality of product
Directly manages employees engaged in the operations activities for the branch, to include motivating, training, developing employees and writing performance evaluations.
Associate's degree (A. A.) or equivalent from two-year college, technical school, trade school; or two to three years related experience and/or training; or equivalent combination of education and experience in the operating principles of diesel engines and industrial hydraulic pumps, including diagnosing and troubleshooting.
Requires the ability to install/setup pumps and related pumping equipment
Possesses and maintain CMV license
SALES REPRESENTATIVE APPLY NOW
Location(s): Orlando, FL
Solicit sales and rentals to contractors, municipalities and industrial accounts for a complete line of dewatering and bypass pumps, equipment and accessories throughout the branch territory.
Educate customers and prospects on Thompson’s full line of pumps and equipment.
Promote and grow Thompson’s capabilities in the areas of equipment maintenance, service and repairs.
Make routine site visits, conduct product demos, represent Thompson at trade shows and attend bid conferences.
Coordinate Thompson’s industry-leading 24-hour service response.
Instruct customers on proper operation and use of equipment.
Supply all documentation necessary to support the organization’s ability to deliver, invoice and file “Notice to Owner” information.
Experience in sales and installing sewer by-pass and dewatering systems Experience in the sales or rental of portable construction pumps is highly desired.
Experience in the sales or rental of related portable/mobile construction equipment
A good mechanical aptitude and an understanding of the principles for diesel engines and pumps
Strong verbal and written communication skills and proficient mathematical skills
The ability to multi-task, think and react quickly under pressure is critical to this role.
Very good people and project management skills
An Associates’ Degree (preferred) or equivalent relevant experience
Required to lift up to 100 pounds of force occasionally
Supervise and participate in all shop and field activities including but not limited to; shop and field service of customer units and rental fleet units, equipment testing, and assuring that all rental equipment is maintained
Knowledge of electrical submersible pumps is a plus.
Supervisory experience & High School Diploma/GED required
TECHNICAL DOCUMENATION ENGINEER APPLY NOW
Location(s): Port Orange, FL
Preparing manufacturing drawings, production orders, bills of materials, routings and part numbers
Develop assembly procedures, product decals, etc.
Assist production with adjusting to changes to supplier’s products, resolving discrepant material issues, etc.
Assist purchasing with helping current suppliers and finding new ones to meet our needs
Confer with engineers, customers, or others to discuss existing or potential engineering projects or products.
Direct or coordinate manufacturing, construction, installation, maintenance, support, documentation, or testing activities to ensure compliance with specifications, codes, or customer requirements.
Prepare specifications for purchases of materials or equipment.
Perform detailed calculations to compute and establish manufacturing, construction, or installation standards or specifications.
Investigate customer complaints, determine nature and extent of problem, and recommend remedial measures.
Oversee project production efforts to assure projects are completed on time and within budget.
Plan or implement research methodology or procedures to apply principles of mechanical theory to engineering projects.
Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
Works well in group problem solving situations.
Communicates changes and progress; Completes projects on time and budget.
Speaks clearly and persuasively in positive or negative situations
Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
Exhibits confidence in self and others; Accepts feedback from others.
Looks for ways to improve and promote quality.
Manages competing demands and is flexible.
Follows instructions, responds to management direction.
Displays original thinking and creativity; Generates suggestions for improving work.
Prioritizes and plans work activities.
Bachelor's degree; or one to two years related experience and/or training; or equivalent combination of education and experience.
Must pass background, MVR, Drug & Reference Checks